One of the best tools that your servers and bartenders have at their discretion is the power of persuasion. If your staff knows how to execute it right, guiding your customer's purchases is truly possible. Learn more.
To increase prices, you need to make their perception of what they are paying for more palatable. This practice is a combination of science and art, and it is known as perceived value. Here is what you need to know to implement it at your establishment.
We’ve all had that terrible experience in our bar or nightclub before; there’s a very unhappy customer that isn’t pleased with their drinks or experience and wants to speak with a manager. Here's how to handle it without comping drinks off the bill.