Contact Sparkler City
Please don’t hesitate to contact Sparkler City. We are proud to be the most trusted and reliable source for champagne bottle sparklers and other bar accessories on the web. If you have questions or comments regarding our products, please fill out the form on this page or call our toll free phone number. Someone from our sales staff will reply to you as soon as possible.
What to Expect From Us
We are dedicated to providing the highest level of customer service possible. Therefore, you won’t get an endless “phone tree” when you call our offices. Additionally, we answer each email with a real human response to ensure your order goes smoothly. If you have problems with any part of our ordering or shipping process, simply contact Sparkler City and we will work tirelessly to make things right. If you want more information about how your order will be handled, please visit our shipping information page for complete details.
Furthermore, we don’t just staff your average customer service personnel. Anytime you need to contact us, you will speak to a highly trained, experienced, and knowledgeable person who can handle all of your needs right there on the spot. We empower our team so they can fix issues and satisfy our customers immediately. You never have to wait for authorization from a “superior”; our customers are the most important aspect of our business.
Customer Service Meets Customer Loyalty
Because we work within the bar and nightclub industry, we understand that most of our customers will be repeat customers if we do the job right. A recent editorial from Entrepreneur.com reveals that there are 2 key factors to keeping customers happy. First, you need to provide excellent customer service. Second, you need to bolster good employee moral so they treat your customers properly. We combine those 2 factors with the highest quality champagne bottle sparklers and other bar accessories in the business. By doing so, it ensures a long-lasting partnership between our company and yours, and that makes for a win-win situation.